Privacy policy

Tinkerberry Labs LLC, trading as Tinkerberry Labs, operates this website and decides how the personal data described here is used. For any privacy question, or to exercise the rights below, email contact@tinkerberrylabs.com.

When you send an enquiry: your name, work email, company, role, optional phone number, and the answers you give about the process you want automated, including industry, frequency, hours, systems, timeline, team size and budget range.

Partial enquiries: if you complete the first step of the form and then leave without submitting, we still receive what you entered. The form says so at the point you enter it. Ask us and we will delete it.

Automatically: IP address, browser user agent, the page you submitted from and the referring page. We use these to block spam and to understand which pages generate enquiries.

We do not collect: payment details, government identifiers, or any special category data. The readiness check runs entirely in your browser and sends us nothing.

To reply to your enquiry and, if you become a client, to deliver the engagement. Where UK or EU data protection law applies, our basis is legitimate interests: you contacted a business about its services, and a reply is what you asked for. For advertising cookies the basis is your consent, which you give or refuse in the banner and can change at any time.

We do not sell personal data, we do not share it with data brokers, and we do not add enquirers to unrelated marketing lists.

These providers act on our instructions. Some operate in the United States, so data may be transferred there under the standard contractual clauses their terms incorporate.

Enquiries are kept for up to 24 months from your last contact with us. If you become a client, records are kept for the life of the relationship plus any period required by tax or contract law. Server request logs roll off within 30 days.

Data you share with us while we build something is governed by the engagement agreement, not by this policy. In engagements we keep client data in the client’s own systems wherever possible, use model providers configured for zero data retention so nothing is used to train models, log access, and sign confidentiality and data processing terms before work starts.

Depending on where you live, you can ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, or send it to someone else. You can also withdraw cookie consent at any time. Email contact@tinkerberrylabs.com and we will action it within 30 days. There is no charge, and we will not treat you differently for asking.

California residents have the rights described above under the CCPA, including the right not to be discriminated against for exercising them. We do not sell or share personal information as those terms are defined in the CCPA.

If you are in the UK or EU and think we have got this wrong, you can complain to your national data protection authority. We would rather you told us first.

Data moves over encrypted connections, access is limited to the people who need it, and credentials are scoped to the minimum required. No system is perfectly secure. If a breach affects your data we will tell you and the relevant regulator as the law requires.

Covered separately on the cookie policy, including every cookie we set and how to change your choice.

If this policy changes in a way that affects you, we will update the date at the top of this page. Material changes to how we use enquiry data will be flagged on the page itself.